Upcoming events

    • 07 Nov 2019
    • 8:00 AM - 4:30 PM
    • Clyde Muse Center, Pearl MS
    Register

    Schedule at a Glance


    8am              Registration Opens/Visit with Exhibitors

    8:30am         MS Insurance Hot Topics Round Table - Mike Chaney, MS Insurance                                    Commissioner

    10am            Break with Exhibitors

    10:30am      The Unintended Consequences of EMR Use - Anne Everett, MACM

    11:30am      Servant Leadership - Stan & Brittney Pickering, Chick-fil-A

    12:30pm      Lunch/Business Meeting

    1:30pm        ABC's of Quality Payment Programs -  Samantha Lawman, NMMC Best                             Practices Operations Manager

    2:30pm         Break and Prizes

    3:15pm        Blueprint to Transform Care and Patient Experience -  Debbie Landers

    4:30pm         Adjourn


    Speakers & Session Synopsis

    Mike Chaney, MS Commissioner of Insurance

    MS Insurance Hot Topics Round Table

    A spin-off of our annual Insurance Forum, Commissioner Chaney will continue the conversation with us and explore upcoming changes, discuss claims and reimbursement issues, and address any other issues our members are facing in the world of insurance. 


    Anne Everett, MSN, RN

    Senior Risk Management Consultant

    Medical Assurance Company of Mississippi

    The Unintended Consequences of EMR Use




    Stan & Britteny Pickering, Chick-fil-A

    Servant Leadership

    What is the one business model that comes to mind when you think of outstanding customer service? I think the majority of us can agree that Chick-fil-A excels in that department. It all starts with a successful leadership training. Stan and Bittney Pickering own the Laurel, MS Chick-fil-A. They will tell their story and discuss ways that patient experiences can be elevated through superior customer service. 


    Samantha Lawman, BSN, RN, PCMH CCE 

    ABC's of Quality Payment Programs

    Samantha serves as Best Practices Operations Manager for North Mississippi Medical Clinics, Inc. She will discuss  the various programs under the QPP and provide insight into how NMMC was successful.




     Debbie Landers, Briye

    Blueprint to Transformational Care and Patient Experience 

    The blueprint to navigate the delicate balance between productivity and engaging patients through creating a full circle “Engaged Culture.” Ms. Landers will walk through the key elements of a well-designed culture are leadership led culture design, engaged employees, nursing excellence create a multi-disciplinary patient experience. Learn from over 20 years of Patient Experience success and failures that became that led to true organization transformation and patient experience success.

    Debbie Landers brings 30+ years of healthcare experience to Briye™. Her expertise as Chief Innovation and Marketing Officer for one of the nation’s largest investor owned health systems enabled her to be an advisor to 200+ CEOs, CFOs and CNOs. Her leadership guided 10,000+ leaders across the nation through revenue growth strategies, M&A, culture changes, physician access opportunities, alignment and organizational transformation efforts, and best practices for healthcare marketing and communication. She is a national speaker and author on patient engagement and healthcare consumerism. Debbie earned a M.B.A from Bellarmine University and a Bachelor of Arts degree in Journalism from Indiana University

     

    Hotel Reservations:

    Hilton Garden Inn, Jackson Pearl

    438 Riverwind Dr., Pearl, MS 39208

    Room Rate: $125


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