Schedule at a Glance:
8:00
Registration
8:30-9:30
Build Up Your HR Skills by Catching Up with these Practice Management and EEO Tips - Much harassment and discrimination within the workplace may be problematic, but not all of it is illegal. Steve will discuss “real-world” strategies for recognizing, investigating, and addressing lawful and unlawful workplace harassment and discrimination. Workplace violence and conflict between co-workers is an increasing problem for HR managers, so Steve will also discuss strategies for avoiding workplace violence and dealing with employees who “don’t play well with others.” Steve will also spend a few minutes discussing why sound documentation and discipline practices are now more important than ever. Finally, Steve will take your questions – so ask him anything! Steve Brandon, Attorney at Law, Jackson, MS.
9:30-10:30
Accountability Without Accusation - Paradigm Shift
- Cultivating Values Based Leadership
- 3 Avenues to Achieving Accountability
- Establishing Personal Ownership
- 7 Steps to Creating a Culture of Accountability
10:30-11:00
Networking Break with Exhibitors
11:00-12:00
Creating Culture - Paradigm Shift
- 4 Major Identifiers of Culture
- Creating Systems of Organizational Culture
- 4 Common Traps of Culture
- Baking the Culture Cake
12:00-1:00
Lunch and MGMA MS Business Meeting
1:00-2:00
Managing Credits in Your Accounts Receivable - Most managers and physicians are solely focused on reimbursement, each year collecting for our services becomes more complex. This session will cover an underlying negative affect of your accounts receivable…overpayments or credits. Tammie Lunceford, CMPE, CPC
- How credits occur in insurance categories and patient categories- Case Studies
- Review of the 60 day rule for overpayments with Medicare/Medicaid
- Workflow to resolve credits
- Liability of building credits related to changes in ownership or sell of practice
- Mississippi Rules on Unclaimed Property reporting of inactive/aged credits
2:00-2:30
Networking Break with Exhibitors
2:30-3:30
Poor Documentation: Why it Occurs and How to Prevent it - This presentation will address how poor medical record documentation and not using the EMR to the fullest potential can cause risk management concerns for the medical clinic. Recommendations will be discussed for how the clinic can improvements in these areas in order to decrease the risk of medical malpractice cases from developing. Anne Everett, MSN, RN
3:30 Adjourn
